Your order is shipped in 2 to 3 days. Our average delivery times are then 7 to 21 working days. In any case, if you do not receive your item within 60 days, we will refund you in full and you can keep the item when you receive it.

We are based in Quebec. We ship our packages directly from our producers in Asia.

We ship internationally and there are no shipping costs!

Don't worry! If your package has not been shipped yet, contact us immediately and we will be happy to update your information. Otherwise and in accordance with our terms of use, once the package has left the warehouse, no changes are possible.

No problem, this site is 100% secure!!! Many sites only secure their shopping cart and everything related to the payment of orders. On our site, ALL PAGES are secure and cannot be hacked or targeted by malware. In addition, the payment methods we use are references in terms of security of transactions on the Internet.

Feel free to come and ask us your questions at the following address: support@newborngalaxy.com. We will be happy to answer you. Satisfaction guaranteed! 🥰