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How long does it take to receive my order?
Your order is shipped in 2 to 3 days. Our average delivery times are then 7 to 21 working days. In any case, if you do not receive your item within 60 days, we will refund you in full and you can keep the item when you receive it.
Where is your company located?
We are based in Quebec. We ship our packages directly from our producers in Asia.
Where do you deliver? What are your delivery costs?
We ship internationally and there are no shipping costs!
What happens if no one is home when my package is delivered?
Don't worry! If your package has not been shipped yet, contact us immediately and we will be happy to update your information. Otherwise and in accordance with our terms of use, once the package has left the warehouse, no changes are possible.
Is your site secure?
No problem, this site is 100% secure!!! Many sites only secure their shopping cart and everything related to the payment of orders. On our site, ALL PAGES are secure and cannot be hacked or targeted by malware. In addition, the payment methods we use are references in terms of security of transactions on the Internet.
Any other questions?
Feel free to come and ask us your questions at the following address: support@newborngalaxy.com. We will be happy to answer you. Satisfaction guaranteed! 🥰